We provide
structured programs enabling participants to confidently
write certification examinations like CISSP®
PMP®, ITIL® , PRINCE® 2 etc.
Facilitating Preparation for CISSP®
This workshop prepares the attendees
to the CISSP certification examination. CISSP
is considered to be the most prestigious certification
for IT security professionals. The workshop introduces
the ten domains that are included in the CISSP
Body of Knowledge. These ten domains cover the
engineering, architecture and management aspects
of security and expose the best practices addressing
the issues in these aspects.
This is a 5 days program alternatively 10 half
days evening sessions.
Facilitating Preparation for PMP®
Examination
The workshop is based on PMBOK
(Project Management Body of Knowledge) of PMI
(Project Management Institute), U.S.A. - Facilitating
Preparation for PMP® Examination as per third
edition of PMBOK (2005)
This program is designed to expose
the participants to an integrated approach to
Project Management. It is designed to develop
the basic knowledge needed to manage projects
effectively and is a first step toward PMP certification.
Comprehensive sections including sample questions
on each knowledge area and planning processes
are covered. There will be also discussions on
other matters of PMP exam, assignments and plan
for post course studies for PMP.
This is a 4 days program with contact sessions,
online practice and class room mock tests.
Facilitating Preparation for ITIL®
Examination
ITIL introduces a process oriented way of working
with IT, all focused on delivering high quality
and guaranteed IT services to the IT customer.
Advantages of working in a "process way"
are listed below:
-
makes quality improvements measurable
-
makes IT Service Management processes become
manageable
-
provides a consistent way of working
-
provides a standardization of terminology
-
improves your communication process
-
increases customer satisfaction by setting
the right expectations
-
jump starts your efforts to become ISO 9000
certified
This is a 2 days program or
scheduled as per groups convenience.
Facilitating Preparation for PRINCE®
2 Examination
Prince Practitioner 4 program
is a fully detailed program suitable for project
managers , technical manager, project support
staff who will be associated with lot of projects,
these 4 days covers the method and how to use
, including time for the foundation exam.
"AT & T CCCE
– Certification
WiseScope with their business
associates who are authorized training partners,now
offers Contact Centers /Call Centers / HelpDesk,
support Centers, the global certification from
AT&T College of Call Center Excellence (CCCE),
USA for the management teams.
AT & T College of
Call Center Excellence – certification
program duration For Managers - 36 hours, For
Supervisor - 12 hours, For Agents – 12 hours
This program has been designed
for Contact Center operations that invest equally
in the skills enhancement of their Team Leaders,
Supervisors and Managers. This investment pays
off in improved work performance, increased sales
and enhanced customer satisfaction."
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